Hilton Garden Inn Sunderland

The location was convenient for me and easy to find. My room was very clean and had everything you'd expect, and the fridge came in handy. They do have a shop where you can buy cereal, microwave meals (you can heat them there and then), snacks, hot and cold drinks along with essentials. It's a bit expensive, but a service I've not come across before in a hotel. This also means there's no expectation that you're going to use the on-site restaurant, so having this facility is a great idea. I had 1 meal in the restaurant, it was very good and reasonably priced. The staff were super helpful, friendly, and very attentive. I'd definitely recommend it.

Friendly and efficient check-in. Clean and modern hotel with spacious rooms. Fairly quiet. It has a good location near the football stadium and pool (I was there on business but it would be good for either of these facilities). Nice breakfast although not cheap at £12 for a fairly small buffet selection.

The rooms are stylish, big and of high standards. WiFi is great and the rooms are clean. It’s great that there is a fridge. The bathrooms are great with very good quality toiletries. Great running hot water and very roomy. The rooms seem soundproof which is great. We had a view of the stadium of light and the carpark and the view of the sunrise in the morning was incredible. The staff are very willing to help if you need anything, they are approachable, knowledgeable and friendly. We had breakfast and it was amazing! 10/10 to the chef!!! I highly recommend this hotel for all ages and all occasions.

I had a wonderful stay at this hotel. What impressed me the most was the friendliness and helpfulness of the staff. The reception team went above and beyond to assist me, especially when I needed a taxi. Despite the taxi booking system requiring a reference phone number, they used the hotel’s number, making the process hassle-free for me. The hotel's location is ideal—close to the Stadium of Light and not far from the station. The restaurant also served a delicious dinner meal, adding to the positive experience. Additionally, I accidentally left my bag at the hotel lobby, and the reception promptly took care of it, ensuring it was safe until I returned. Their professionalism and attention to detail made my stay much more comfortable. I highly recommend this hotel for its exceptional customer service, convenient location, and welcoming atmosphere.

The room was comfortable . Very clean.