Hilton Garden Inn Sunderland

Fantastic location hubby loved having his brekkie whilst over looking his beloved SOL rooms very spacious with all the amenities you need The room was clean was good to have a fridge and a tv that wasn’t the size of a portable air con worked really well Was nice to have a proper wardrobe and some draw space Staff were very pleasant helpful and welcoming You could easily walk into Sunderland or take a bus train or metro to wherever you fancied

The location was convenient for me and easy to find. My room was very clean and had everything you'd expect, and the fridge came in handy. They do have a shop where you can buy cereal, microwave meals (you can heat them there and then), snacks, hot and cold drinks along with essentials. It's a bit expensive, but a service I've not come across before in a hotel. This also means there's no expectation that you're going to use the on-site restaurant, so having this facility is a great idea. I had 1 meal in the restaurant, it was very good and reasonably priced. The staff were super helpful, friendly, and very attentive. I'd definitely recommend it.

Friendly and efficient check-in. Clean and modern hotel with spacious rooms. Fairly quiet. It has a good location near the football stadium and pool (I was there on business but it would be good for either of these facilities). Nice breakfast although not cheap at £12 for a fairly small buffet selection.

The rooms are stylish, big and of high standards. WiFi is great and the rooms are clean. It’s great that there is a fridge. The bathrooms are great with very good quality toiletries. Great running hot water and very roomy. The rooms seem soundproof which is great. We had a view of the stadium of light and the carpark and the view of the sunrise in the morning was incredible. The staff are very willing to help if you need anything, they are approachable, knowledgeable and friendly. We had breakfast and it was amazing! 10/10 to the chef!!! I highly recommend this hotel for all ages and all occasions.

Wow Hilton Garden Sunderland just Wow. Every single.member of staff from.housekeeping to restaurant to.reception to bar and security and hopefully I havemt missed anyone. Absolutely superb. A couple.of things happened during my stay. I lost my mobile phone. And every member of staff who was there at the time. Asked me everyrime I passed them.. " have you got it yet " and when I actually did they were genuinely happy. Another occasion I wasn't feeling well.and got.a Jack.Daniels.to help my chest and the night manager immediately said " would you.like.me.to. get.you some honey it may help" I.just thought this was customer.service on another level. Well.done all.of.you. you should be proud of your selves because I certainly am